Delivery policy
Where do you deliver ?
Deliveries are possible in most of the countries. If your country is not mentionned in our list, please contact us we will find a solution.
What are your delivery options ?
Your order can be picked up in our store, delivered at home or in a collection center .
Deliveries in a collection center is not available in all countries
How long does delivery take ?
In Belgium : delivery ( at home or in a pick up center) are made within 24 hours after the parcel has been dispatched.
In Europe : standard delivery ( with DPD) are made between 1 and 4 days after the parcel has been dispatched
express delivery (with DHL) : the next day
United states, Canada, Mexico : delivery is made within 3 days. Your order may be delayed due to clearance. Clearance is your responsability and we have not impact on the time it can take.
Rest of the world : deliveries are made between 1 and 8 days. Please contact us if you need a specific deadline.
Orders placed before 11 am are sent on the same day. Orders placed afet 11 am are sent the next working day.
How much does delivery cost ?
The cost of a delivery vary depending on the weight, destination and service. For more visibility, please refere to the tables below.
For deliveries outside Europe, the price is automatically calculated depending on the country and the weight of your order. The price does not include clearance fees which remains the customer's responsability.
Home delivery :
| Austria | 37,90 € |
| Bosnia Herzégovina | 84,90 € |
| Belgium | 9,90 € |
| Bulgaria | 84,90 € |
| Switzerland with clearance fees included | 96,90 € |
| Czech republic | 37,90 € |
| Germany | 13.90 € |
| Denmark | 38,90 € |
| Estonia | 37,90 € |
| Spain | 50,90 € |
| Finland | 82,90 € |
| France | 17,90 € |
| United Kingdom | on request |
| Greece | 89,90 € |
| Croatia | 84,90 € |
| Hungary | 37,90 € |
| Ireland | 33,50 € |
| Iceland | 127,90 € |
| Italy | 26,90 € |
| Lithuania | 37,90 € |
| Luxembourg | 15,90 € |
| Latvia | 37,90 € |
| The Netherlands | 11,90 € |
| Norway | 85,90 € |
| Poland | 21,90 € |
| Portugal | 92,90 € |
| Romania | 85,90 € |
| Serbia | 85,90 € |
| Sweden | 37,90 € |
| Slovenia | 37,90 € |
| Slovakia | 37,90 € |
For any other question please read or FAQS : https://www.bel-art.net/en/faqs/livraison.html
Return policy
You may return your order (or part of it) within 14 days after reception. Please inform us by mail first.
The goods must be in the original conditions.
Customized items, sealed products and perishable goods are not taking back.
Return is done at your own costs and with the transport company of your choice. Parcels need to be sent to
Bel-art
Rue de l’esplanade 49
4141 Banneux
Belgium
We recommend you to keep a proof of shipping.
Shipping costs will not be refunded as the parcel has been delivered.
The amount of money will be credited on the payment method you used to place the order. Refund can be done when we have received and checked the goods you have sent. We check the returning items within 48 hours after reception.